We want to make sure you get the help you need as quickly and easily as possible, so we’ve created some handy self-help resources for you. By using these resources, you might even be able to solve your issue without needing to contact your local studio or F45 support – so you can get back to your workout more quickly! But if you still need a hand, don’t worry – our support team is always here to assist you.
F45 Training is a high-intensity, interval-based group training concept that combines functional movements in a 45-minute circuit style session, helping you to achieve your fitness goals whether you are a beginner or expert-level fitness consumer. Founded in Australia in 2013, today, we have approximately 2,000 franchised studios in over 50 countries around the world.
As an F45 member, your membership generally can only be used at the studio where you initially signed up. While currently you won’t be able to use your membership at other F45 locations, you still have full access to all the amazing benefits and community at your home studio. If you have any questions or concerns, don’t hesitate to reach out to your home studio – they’re always there to help and ensure you have the best experience possible.
In cases of F45 studio closure, your membership will automatically be canceled. If you wish to continue your F45 fitness journey, we encourage you to use our studio locator to find a nearby F45 studio. If, for any reason, your automatic F45 contract cancellation doesn’t go through, please reach out to your studio team for assistance. Our support team is also available to assist you with any questions or concerns you may have during this transition period.
If your local studio has closed we’re here to help you transfer your membership or any unused classes to a new studio located in your area. Simply contact the F45 support team here, and we will assist you with the process.
Ready to switch up your F45 membership in your current studio? No problem! Contact your F45 studio to discuss the options. Our friendly staff will provide you with all the info and assistance you need to make the change.
We love hearing from our members! Have a suggestion or comment to share? Please contact us here and let us know how we can make your F45 experience even better. Your feedback is invaluable as we strive to provide you with the best fitness journey possible. Thanks for being a part of the F45 family!
STILL HAVE QUESTIONS?
We’re here to help. Please click on the link provided and select the option that best suits your inquiry to get personalized assistance and support.
We’re proud to have approximately 2,000 F45 studios worldwide, and we’re always working hard to respond to everyone as quickly as possible. However, with so many members and inquiries, it might take us a bit of time to get back to you. Please bear with us and know that we’re doing our best to help you out as soon as possible!
If you have any feedback about your F45 studio or workout, we would love to hear from you. You can submit your feedback directly to the studio or via our feedback form here. Your input helps us improve our classes and create the best experience possible for all our members.
If you have a complaint about an experience at an F45 studio, we take it seriously and want to address any concern promptly. We encourage you to first discuss the matter directly with your home studio.
If the matter isn’t resolved to your satisfaction, please don’t hesitate to reach out to us directly. We’re committed to working with you to find a solution and make sure you’re happy with your F45 experience. Your feedback is important to us, and we always strive to provide the best possible service to all our members.